I've been unemployed for 12 months, what can I do? Mark Glover from Barrow-In-Furness had been unemployed for 12 months. After attending The Key with Inspira, Mark found employment with Liberata at Lake House as a full time Customer Service Advisor. Mark credits The Key for helping him secure the role. "I would have to say that my participation in The Key course was a significant factor in me obtaining this role. Help with my CV was vital as I learned to tailor it to meet the criteria in applying for this role." But it was the development of Mark's soft skills which really made the difference. "Other aspects, which were perhaps less obvious to me during my time on The Key, but came to the fore during the application process, were: confidence building, a sense of discipline, a sense of focus, the sense of feeling less anxious in an interview and a help with my general interaction with others, which with me, (as with many people) can be a weak point." Mark was also pleased that the Barrow team made the whole experience so enjoyable. "Anyone who has been out of work for a while (it was 12 months for me) should surely contact Inspira to discuss their options." From an initial assessment, Inspira works with individuals to explore their strengths and weaknesses, create a Skills Action Plan, and develop a pathway to help them secure a role. Inspira works directly with employers who have live vacancies and offer mock interviews to ensure the participants and applicants are as prepared as possible. To find out if you are eligible to join this FREE programme, please call your local Inspira centre on 0345 658 8647 or fill out the form and we will be in touch.